Merchant Financial Operations & Risk Disclosure

Effective Date: 02/09/2025

Version: 1.0

This document outlines the operational, financial, and compliance boundaries of the services provided by Checkypro, operated by JVA Media, with registered office at Marathonstraat 28, 7541BM Enschede, The Netherlands.

This disclosure is intended to provide merchants with full transparency regarding the role of Checkypro, the responsibilities of its licensed financial partners, and the obligations of merchants when using the platform.

This document supplements the Terms of Service and becomes binding upon use of any Checkypro service.

1. Platform Structure

Checkypro offers two distinct but integrated services:

Checkout: A proprietary, self-hosted checkout interface that can be deployed on the merchant’s domain. It includes native integrations with Stripe, PayPal, Viva Wallet, Airwallex, and others. Merchants maintain control over which PSPs they connect, and Checkypro facilitates the technical infrastructure and routing logic.
Payments: A white-labeled payment processing layer that routes transactions through licensed acquiring institutions such as Rapyd and Payabl. These parties provide regulatory compliance, card processing, currency conversion, KYC/AML checks, and payout infrastructure.

2. Legal Status & Limitations

Checkypro is a technology provider, not a financial institution. Specifically:

Checkypro is not a licensed payment service provider (PSP), acquiring bank, or financial intermediary.
Checkypro does not hold or settle funds.
Checkypro does not make decisions related to onboarding, reserves, compliance, or payout timing.
All financial services are provided by our regulated partners, who operate under their own licenses and terms.

Merchants are responsible for accepting the partner’s legal agreements and meeting their requirements.

3. Use of Merchant and Customer Data (via Shopify)

Merchants integrating Checkypro with Shopify authorize Checkypro to securely access the following data:

Order data (SKUs, pricing, timestamps)
Refunds and cancellations
Fulfillment and tracking details
Customer information (name, address, IP, geolocation, email)
Store performance data (conversion, AOV, refund rates)

Checkypro uses this data to:

Perform fraud analysis and transaction scoring
Generate underwriting profiles for acquirers
Support KYC/AML decision-making by PSPs
Build automated chargeback handling flows
Monitor risk trends and help optimize routing decisions

This data may be forwarded (in part or in summary) to regulated partners for compliance or risk assessment purposes.

Merchants are responsible for ensuring they have a valid legal basis to share this data, including appropriate privacy notices and consents from their customers.

4. KYC, KYB & AML Requirements

For merchants using Checkypro Payments, identity and compliance screening is required. The onboarding flow includes:

Business verification (e.g. Chamber of Commerce registration)
Identity verification of UBOs (passport, ID card)
Proof of business activities (URLs, product catalog, refund policy)
Proof of address and banking information

Although documents are uploaded via the Checkypro interface, they are reviewed and approved by the PSP directly.

Checkypro has no control or decision-making power in the outcome of these compliance reviews.

We cannot override, bypass, or appeal rejections or delays.

5. Transaction Fees & Billing

5.1 Checkout Fees

When using the Checkout product, merchants are billed as follows:

€5 per week platform access fee
A percentage of each transaction processed through the Checkout (rate agreed per merchant)
Fees are collected via Stripe every 7 days

These fees relate exclusively to the use of the Checkout software and infrastructure, and not to financial processing.

5.2 Payments Fees

When using Checkypro Payments:

All transaction fees (card scheme fees, interchange, markup, FX) are deducted automatically from the merchant’s payout by the relevant acquirer (e.g. Rapyd, Payabl)
Checkypro does not invoice for or control these fees
Checkypro may display estimated fees in the dashboard for visibility, but actual fee structures are governed by the acquirer’s terms

6. Payouts, Reserves & Holds

Merchants using Checkypro Payments are subject to the policies of the underlying PSPs:

Payout timing (e.g. daily, T+1, T+2) is determined by the acquirer
Rolling reserves or delayed payouts may be imposed based on transaction volume, risk profile, refund rate, or regulatory status
Checkypro cannot alter, accelerate, or override reserve logic or payout decisions
Where possible, Checkypro will communicate proactively about payout issues or reserve adjustments
Merchants will be informed if onboarding conditions change (e.g. risk thresholds, KYC renewals)

7. Fraud & Chargeback Management

Checkypro offers merchants a suite of fraud management tools, including:

Real-time chargeback alerts
Auto-refund logic for low-value transactions
Automated dispute response packages based on order data
Pattern detection and fraud flagging across order flows

These tools are offered to assist merchants, but they do not remove liability.

Merchants remain solely responsible for:

Chargeback fees and dispute outcomes
Monitoring fraud on their own store
Handling customer communication and support

Checkypro may forward suspicious activity (fraud indicators, refund spikes, manipulation) to the PSP or payment network for further review.

8. Acceptable Use & Risk Restrictions

The following categories are strictly prohibited:

Illegal products or services
Adult content, escort services, pornography
Unlicensed financial services, crypto trading, pyramid schemes
Gambling, betting, lottery systems
CBD, vape, tobacco, restricted supplements
Any business listed as “high-risk” by the relevant PSP

Violations may result in account suspension, loss of access to PSP services, or termination of contract.

9. Refund Policy & End-Customer Management

Checkypro does not mediate or enforce refund rules between merchants and their customers. Merchants are expected to:

Publish a clear and lawful refund and return policy
Display that policy prominently during the checkout process
Handle refund requests and chargebacks directly with customers or PSPs

Checkypro may provide best-practice templates or insights, but is not responsible for legal compliance in consumer protection matters.

10. Communications & Merchant Support

Checkypro plays an active support role by:

Guiding merchants through onboarding and KYC requirements
Monitoring payout and fee discrepancies
Assisting in escalation with acquiring partners
Maintaining operational visibility into order flows, risk flags, and conversion metrics

However, Checkypro acts as a technical and communication intermediary, not as the legal contract party in financial processing.

11. Governing Documents & Precedence

This disclosure supplements the following documents:

Terms of Service
Privacy Policy
Data Processing Agreement
SaaS Subscription Agreement
Acceptable Use Policy

In case of conflict between this document and the Terms of Service, the Terms shall take legal precedence.

12. Governing Law

This document is governed by Dutch law. Disputes shall be submitted to the courts of Amsterdam unless otherwise required by applicable financial regulation.

13. Contact

For all inquiries related to financial operations, onboarding, fees, reserves, or disputes, please contact:

info@checkypro.com